Terms of Use

INTRODUCTION

We would like to assure you that for our company, the protection of our customers’ personal data is of paramount importance. Therefore, we take appropriate measures to protect the personal data we process and to ensure that personal data is always edited in accordance with the obligations imposed by the legal framework, both by the company itself and by third parties that process personal data on its behalf.

Before browsing our website, we invite you to consult the following terms and conditions that apply specifically to the user of our online store. Make sure that you agree with the following terms and conditions because your further use and browsing of the above website implies your explicit and unconditional consent and consent with them.

 

PROVIDED INFORMATION AND PRODUCTS

The store is committed to the quality, completeness and validity of the information and services provided on its website, both in terms of the exact information presented and provided by its online store, subject to any technical or typographical errors, which cannot be predicted or have occurred unintentionally or due to interruption of the website due to force majeure.

 

INTELLECTUAL PROPERTY RIGHTS

All content of the website, including images, graphics, photos, designs, texts, services and products are the intellectual property of the store and are protected under the relevant provisions of Greek law, European law and international conventions.

Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the actual content provider of the website is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written permission of the store or any other legal owner of the above copyright. The names, images, logos and insignia that represent the store or its online store or third parties contracted with them as well as their products or services, are exclusive marks and insignia of the store or the online store or and of the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property. In any case, their appearance and display on the website and in the online store should in no way be construed as a transfer or assignment of their license or right of use.

 

USER RESPONSIBILITY

The users of the our website accept that they will not use the online store for sending, publishing, sending by e-mail or other means of any content that is illegal, harmful, threatening, offensive, annoying, slanderous, defamatory, vulgar, obscene, libelous, violates the privacy of others, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be transmitted by law or contractual or managerial relationships inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights, contains software viruses or any other files, or programs, designed to interrupt, cause damage, destroy or equip the operation of any computer software or hardware, intentionally or unintentionally in violation of applicable Greek and Community law and its provisions, may harass third parties in any way and any content is used to collect or store personal data about other users.

 

SECURITY TERMS

Our store recognizes the importance of the issue of the security of your Personal Data and your electronic transactions, and takes all the necessary measures with the most modern and advanced methods, thus ensuring the maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential. The security of the www.kertos.gr store is achieved by the following methods:

 

CONTROLLED ACCESS (FIREWALL)

Access to the systems of www.kertos.gr (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and information of the company.

 

ENCRYPTION

Our platform first decrypts the information it receives using the same key (predefined when you start connecting to the service) and then processes it. This means that all information exchanged between your browser and our servers is not accessible to anyone else.

 

SSL SECURITY PROTOCOL

Our Website uses the SSL protocol of the company COMODO, for secure online commercial transactions. This encrypts all personal information so that it cannot be read or altered when transmitted over the Internet.

SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for certifying websites (web sites) to network users and for encrypting data between network users and network servers (web servers). An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during its transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically detects whether data has changed during the transfer.

 

COOKIES POLICY

Our company adheres to a strict policy to protect the privacy of website visitors.

 

WHAT ARE COOKIES?

“Cookies” are small files with information that a website (specifically the web server) stores on a user’s computer, so that every time the user logs on to the website, the latter retrieves that information and offers it to the user related services. A typical example of such information is the user’s preferences on a website, as they are stated by the user’s choices on that website (eg selection of specific “buttons”, searches, ads, etc.).

 

COOKIES INFORMATION

We use cookies on our website to manage logins, to provide personalized websites and to customize advertising and other content to reflect your particular needs and interests. Cookies can also be used to compile anonymous, aggregate statistics that allow us to understand how the public uses our website and help to improve its structure and content. We cannot verify your personal identity from this information. You can modify your browser settings to reject some or all cookies. Be aware that some features are only available through the use of cookies, and if you choose to decline cookies, these features may not be available.

 

PROVIDE CONSENT TO ACCEPT COOKIES

By entering the main page of our website you are aware of a relevant note on the use of cookies, which is in a visible place and refers to this policy of use. In case you decide to browse the subpages of our website and if you have properly configured your web browser, you are free to provide your explicit and specific consent for this use. Otherwise, you are obliged to refrain from browsing our website or disable the use of cookies in your browser settings.

 

HOW TO DISABLE THE USE OF COOKIES

In case you wish to enable or disable the use of cookies from the settings of your browser, depending on your browser visit the respective websites in order to be informed about the necessary actions.

 

DECLARATION OF PERSONAL DATA PROTECTION

This Privacy Policy (hereinafter referred to as the “Policy”) provides information regarding the collection, storage, processing and use of your personal data. The collection, use and disclosure of your information by us is based on your consent or the provisions of the General Data Protection Regulation 679/2016 (hereinafter “GKPD”). Furthermore, it shows you how we protect your information and data, ensuring reliability and confidentiality.

 

OUR COMPANY

Our company is committed to and makes the protection of your personal data a top priority. We fully understand the importance of your personal information and make every effort to store and process carefully the information you share with us.

This Privacy Statement describes the personal data that the company collects about you, how we use and protect your personal data, and the options you have regarding how we use that data. The Company is responsible for processing the personal data of the users / visitors of our website.

We acknowledge that the protection of personal data is an ongoing responsibility and we will therefore update and amend this Statement from time to time. Please visit our website from time to time in order to make sure that you are informed and satisfied with any changes. In case of doubt regarding the term of this protection statement, you can contact us via email at info@kertos.gr.

 

WHAT IS PERSONAL DATA?

“Personal Data” is any information concerning an identified or identifiable natural person. An identifiable natural person is one whose identity can be ascertained, directly or indirectly, in particular by reference to an identifier such as name, identity number, location data, online identifier or one or more identifiable factors. physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.

 

WHAT IS PERSONAL DATA PROCESSING?

“Processing of Personal Data” is any operation or series of operations performed with or without the use of automated means, on personal data or on personal data sets, such as the collection, registration, organisation, structure, storage, adaptation or alteration, retrieval, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.

 

WHAT PERSONAL DATA WE COLLECT ABOUT YOU?

1. Full name. We collect the names (name, surname) for the needs of your booking.

2. Email address. We collect our customers’ email address for booking confirmation and promotions.

3. Other contact details. We collect other contact information, such as the telephone number of our customers or the contact persons of our customers, in order to provide our services better and faster.

 

HOW DO WE COLLECT YOUR PERSONAL DATA?

We collect your personal data:

when you express your interest in our services

when you make a booking from our website,

when we provide you with our services,

when you visit our website.

We do not share your personal data with anyone and we only share it with third parties who facilitate the provision of our services to you.

 

HOW DO WE USE (PROCESS) YOUR PERSONAL DATA?

We use your personal data for the following purposes:

1. For reservation preparation

2. To contact you.

3. For promotional activities.

 

LEGAL BASIS FOR THE PROCESSING OF YOUR PERSONAL DATA BY OUR COMPANY

1. The processing of your personal data for marketing purposes and / or promotions / profiling is based solely on your consent.

2. In some cases the processing of your personal data is necessary for the purposes of our legal interests or for the purposes of our compliance with national and / or European legislation.

 

RETENTION TIME OF YOUR PERSONAL DATA

1. For the purpose of ordering our products, we will retain your personal data for a reasonable period of time from the completion of your reservation and for the fullest satisfaction of your requests in relation to the respective booking.

2. For marketing / promotional purposes, we will retain your personal information throughout our transaction, unless in the meantime you indicate that you no longer wish to receive updates for such purposes.

 

GUARANTEES WE RECEIVE TO PROTECT YOUR DATA

When you provide us with your personal information, we take all necessary steps to ensure that it is kept secure. In order to protect your personal data, we take physical, technical and organizational measures to protect them. We update and control the security technology we use on an ongoing basis. We restrict access to your personal data only to those employees and stores of our network, who need to know this data in order to provide services to you. In addition, we educate employees about the importance of confidentiality and the confidentiality and security of your personal data.

 

WHEN AND HOW WE PROVIDE YOUR PERSONAL DATA TO THIRD PARTIES?

As part of our activities, we may use third party providers who provide services on our behalf. Thus, we may need to share your personal data with them only if we have first informed you and obtained your express consent to that effect. In any case, we share with them only your personal data that are necessary to provide the services we request and we require them to protect your data and not use it for other purposes.